Privacy Notice
Who is responsible for your information?
The CK Group (GB) LTD, trading as CK Renovations & Building, is the data controller responsible for
the personal information described in this notice.
This notice explains how we handle personal information under the UK General Data Protection Regulation
and the Data Protection Act 2018, as amended.
Information we collect
Depending on how you contact or work with us, we may collect:
- Your name, email address, telephone number and address.
- The service you are interested in and the project details you provide.
- Correspondence, quotations, appointment details and records relating to your project.
- Basic technical information generated when you use the website, such as device, browser and security
log information.
Please do not include sensitive personal information in the enquiry form unless it is necessary for us
to understand and respond to your request.
How and why we use information
We use personal information only where we have a lawful reason to do so. This may include:
- Responding to enquiries, arranging visits and preparing quotations at your request before entering
into a contract.
- Delivering and administering agreed services and communicating about your project.
- Keeping financial, safety and business records where required by law.
- Protecting the website, preventing misuse and improving our services where this supports our
legitimate business interests without overriding your rights.
- Sending marketing communications only where we have the appropriate permission or another lawful
basis to do so.
Who we may share information with
We may share information with authorised employees, contractors, professional advisers, insurers, IT or
hosting providers and public authorities where this is necessary or legally required. We do not sell
personal information.
International transfers
If a service provider processes information outside the United Kingdom, we take steps to ensure that an
appropriate legal safeguard is in place.
How long we keep information
We keep personal information only for as long as reasonably necessary to respond to an enquiry, deliver
agreed services and meet contractual, accounting, insurance, safety, dispute-resolution or legal
obligations. Retention is reviewed periodically, and information is securely deleted or anonymised when
it is no longer needed.
Security
We use appropriate organisational and technical measures designed to protect personal information from
loss, misuse, unauthorised access or disclosure.
Your data protection rights
Depending on the circumstances, you may have the right to request access to your information,
correction, deletion, restriction, portability or to object to how it is used. Where processing relies
on consent, you may withdraw that consent at any time. Some rights are subject to legal conditions and
exemptions.
To exercise a right or ask a privacy question, email enquiries@ckrenovationsandbuilding.co.uk.
We may need to verify your identity before responding.
If you remain concerned, you may raise a complaint with the Information
Commissioner's Office (ICO), the UK data protection regulator.
Cookies and third-party content
This website does not currently use advertising or analytics cookies. Essential technical storage may
be used where necessary for security and core website operation.
The website uses third-party resources such as Google Fonts and, on the contact page, an embedded
Google Map. These providers may receive technical information or place their own cookies when their
content loads. Those services are governed by the provider's own privacy terms. If the technologies used
by this website change, this notice will be updated.
Website Terms
Using this website
Information and quotations
Website content is provided for general information. Project scope, availability, timescales and prices
are confirmed only in a written quotation or contract. Nothing on this website creates a contractual
commitment by itself.
Intellectual property
Unless stated otherwise, the website design, text, branding and original media are owned by or licensed
to The CK Group (GB) LTD. They may not be copied, republished or commercially used without prior written
permission.
Acceptable use
You must not misuse the website, attempt unauthorised access, introduce harmful code, interfere with
its operation or use it for unlawful purposes.
Availability and external links
We aim to keep the website accurate and available but cannot guarantee uninterrupted access or that
every item will always be complete and current. External links are provided for convenience and do not
mean we control or endorse third-party content.
Liability and governing law
Nothing in these terms excludes liability that cannot lawfully be excluded. Subject to that, we are not
responsible for loss caused by reliance on general website content or by third-party websites. These
terms are governed by the laws of England and Wales, and the courts of England and Wales have
jurisdiction.